Are the products purchased guaranteed?

Diplomatic Supply Service only sells original products, which are guaranteed by the manufacturer. Local service at your destination may require details of your purchase before servicing. If you have any problems after talking to them, we will open a direct complaint with the manufacturer for an immediate solution. If you need help locating them, please do not hesitate to contact us.

Keep in mind that the first 15 days from the moment you receive the product, incidents are handled through us. From then on, you must contact the manufacturer.