Diplomatic&ME Redeem Points

Customers outside Madrid: Welcome points are available once your account is confirmed. Customers in Madrid: You will receive a coupon valid the day after you receive it.

Customers outside Madrid: You must apply the points in the shopping cart. Customers in Madrid: You will receive coupons in-store to redeem the following day.

Yes, the maximum limit for redeeming points in an order is 50% of the order value (excluding products with offers or promotions). That is, if the total of your order is €400, you can apply points to pay €200 of your order at the most.

Because the part of the order paid with points does not generate points.